01 Teaching Leadership: What 120 First-Years Taught Me Leadership became legible through how people learn, grow, and respond to discomfort together. Essay · Dec 2025
02 Why Useful Products Still Fail People often resist products because of social risk, not because the product lacks utility. Essay · Apr 2026
03 The Product Funnel Starts Too Late Behavior shaping product outcomes often starts before teams begin measuring the funnel. Essay · Apr 2026
04 Product Management Has an Individualistic Ontology Many product models assume a user detached from the social world that shapes behavior. Essay · Apr 2026
05 Context Collapse Is a Product Failure Social meaning breaks when products erase the boundaries people rely on to interpret audiences. Essay · Apr 2026
06 Rating Systems Extract Emotional Labor Ratings govern not only outcomes, but the behavior and emotional performance people feel pressured to produce. Essay · Apr 2026
07 Why Personas Flatten People Compressed user models make behavior look simpler and cleaner than it really is. Essay · Apr 2026
08 Jobs to Be Done Has a Sociology Problem Tasks make more sense when the social structure around them is part of the explanation. Essay · Apr 2026
09 Meaning Is Made, Not Designed People bring interpretation to products. Meaning emerges in context rather than being fully prescribed. Essay · Apr 2026
10 The Stranger Is a Product Role Social distance changes how people coordinate, interpret risk, and decide what kind of interaction is possible. Essay · Apr 2026